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Accessibility Statement
Last updated: 13 August 2025

Commitment
Precision Aluminium is committed to making our website and physical showroom accessible and welcoming to all customers, in line with the Equality Act 2010 and recognised accessibility standards.
 

1. Our commitment

We aim to ensure that everyone – including people with disabilities, older people, and those with temporary impairments – can access our products, services and premises in a safe, dignified and independent manner.
 

2. Website accessibility

We follow WCAG 2.2 AA guidelines, with measures including:

  • Clear, consistent navigation and headings.

  • Sufficient colour contrast for text and backgrounds.

  • Keyboard navigability with no keyboard traps.

  • Descriptive alt text for key imagery.

  • Forms with labels, clear instructions and error feedback.

  • Avoiding flashing content and time limits without alternatives.

If you find any content difficult to use, email accessibility@precisionaluminium.co.uk with details so we can address it.
 

3. Showroom accessibility

Our showroom is located at:
[Full showroom address]

We have taken steps to make our premises accessible:

  • Step-free entrance from street/parking level.

  • Doorways wide enough for standard wheelchairs and mobility aids.

  • Level, non-slip flooring throughout customer areas.

  • Adequate lighting and clear signage.

  • Accessible toilet facilities (where applicable).

  • Seating available for visitors who need to rest.

  • Staff trained to assist customers with disabilities, including guiding visually impaired visitors and communicating with hearing-impaired customers.
     

4. Parking & transport

  • Dedicated accessible parking bay(s) near the showroom entrance.

  • Drop-off point within short distance of the entrance.

  • Public transport options within [X] metres.
     

5. Assistance animals

We welcome guide dogs, hearing dogs and other assistance animals into our showroom. Water bowls can be provided on request.
 

6. Adjustments & alternative formats

If you require adjustments to help you access our services, please let us know in advance where possible so we can make arrangements. Examples include:

  • Providing printed materials in large print or high-contrast format.

  • Allowing extra time for appointments or consultations.

  • Communicating via email or text for customers with hearing impairments.
     

7. Temporary disruption to services or facilities

From time to time, parts of our showroom, facilities, or website may become inaccessible due to maintenance, refurbishments, health and safety issues, severe weather, or other unforeseen circumstances.
Where this occurs, we will:

  • Provide as much notice as possible, including updates on our website, social media, or by phone/email.

  • Offer reasonable alternative arrangements where possible (such as virtual consultations, alternative access points, or rescheduling appointments).

  • Ensure any temporary obstructions are clearly marked and safe for all visitors.
     

8. Ongoing review

We regularly review our accessibility features for both our website and premises. If planned works or temporary obstructions could impact accessibility, we will take reasonable steps to minimise disruption and provide alternative access where possible.
 

9. Feedback & complaints

We value feedback on how we can improve accessibility.
Email: accessibility@precisionaluminium.co.uk
Phone: [phone number]
We aim to acknowledge all feedback within 5 working days and respond fully within 15 working days.

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) for independent advice:
Website: www.equalityadvisoryservice.com
Telephone: 0808 800 0082
 

10. Legal compliance

This statement is designed to help meet the requirements of the Equality Act 2010, Building Regulations Part M (Access to and Use of Buildings), and relevant health & safety laws.

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