Privacy Policy

Last updated: 13 August 2025
 
Who we are
Precision Aluminium (“we”, “us”, “our”) designs, fabricates and/or installs aluminium doors, windows and related products in the UK.
 
Company details: [Precision Aluminium Ltd], [registered number], [registered office], [trading address], [ICO reg. no. if applicable], [contact email], [phone].
 
1. The data we collect

• Identity & contact data: name, address, email, phone.

• Project details: property type, measurements, photos you send us.

• Transaction data: quotes, invoices, payments (handled via our payment provider; we do not store full card details).

• Technical data: IP address, device/browser type, pages viewed, cookies.

• Marketing preferences: your choices about receiving updates.
   

2. How we use your data (lawful bases)

• To provide quotes, surveys and installations (Contract).

• To manage orders, warranties, aftercare and customer service (Contract/Legitimate Interests).

• To improve our site and services (Legitimate Interests/Consent for cookies).

• To send updates or offers (Consent; you can opt out anytime).

• To meet legal/insurance obligations (Legal Obligation).
   

3. Sharing your data
We share only when necessary with:

• Installers, surveyors and suppliers to fulfil your order.

• Payment providers to process payments.

• IT/hosting/analytics partners for secure website operation.

• Regulators, insurers or law enforcement where required.
   

We do not sell your data.
 
4. International transfers
If a partner hosts data outside the UK, we ensure protections are in place (e.g., UK IDTA/Addendum or equivalent safeguards).
 
5. Data retention
We keep personal data only as long as needed:

• Enquiries/quotes: up to 24 months.

• Contracts/warranties/invoice records: up to 7 years (or warranty term + 1 year).

• Analytics cookies: per cookie lifespan below.
   

6. Your rights
You can access, correct, erase, restrict, object to processing, and port your data. Where we rely on consent, you may withdraw it at any time. You also have the right to complain to the ICO: ico.org.uk.
 
7. Security
We use appropriate technical and organisational measures to protect your data (HTTPS, access controls, least-privilege, encrypted backups where applicable).
 
8. Cookies
We use essential cookies to run the site and optional analytics/marketing cookies with consent. See our Cookie Policy for details and how to manage preferences.
 
9. Contact
Data queries: privacy@precisionaluminium.co.uk or write to [Data Protection Lead, Address].
Accessibility-related data requests: accessibility@precisionaluminium.co.uk
To exercise your rights, please state your name, contact details, and what you’re requesting.